postage

we offer both a rate of £5 for all standard, UK deliveries and express, next delivery for £10 on goods and fresh flowers.

delivery

we aim to despatch your goods within 3 - 5 days working days (monday – friday), subject to availability (excluding made to order items). during busy periods we will endeavour to inform you if there are any delays. delivery will be within 2 - 3 working days from despatch and A signature will be required on delivery.

PLEASE NOTE WE ARE CLOSED FROM 6TH AUGUST UNTIL 6TH SEPTEMBER. ANY ITEMS PURCHASED AFTER 4TH AUGUST DURING THAT PERIOD WILL BE PROCESSED THE WEEK OF OUR RETURN, SO WILL NOT BE SENT UNTIL THE WEEK ENDING 8TH SEPTEMBER 2023.

LAST ORDERS FOR FLOWERS WILL BE 3RD AUGUST. YOU CAN PREORDER FLOWERS FOR SEPTEMBER, PLEASE ADD YOUR PREFERRED DELIVERY DATE IN THE NOTES TO YOUR ORDER.

should you need the item sooner please get in touch. an additional charge may be payable for expedited delivery.

for larger items, we can arrange special delivery with a national haulier. in such cases, please contact us for a quotation and to arrange a mutually convenient time for delivery. this may result in the goods taking slightly longer to arrive than our standard service.

delivery to the following postal areas will incur additional charges; please contact us for deliveries to the Scottish Highlands and Islands (AB31-38, AB40-56, IV1-28, IV30-32, IV36-49, IV51-56, IV63, HS, KA27, KA28, KW1-17, PA20-38, PA41-49, PA60-78, PH4-44, PH49-50, ZE), N. Ireland, Eire, Isle of Man, Isle of Wight, Isles of Scilly and Channel Islands.  any orders requiring delivery to these areas will not be dispatched until we are contacted. unfortunately, we are unable to deliver internationally.

returns

we have every confidence in our products; however, if you are in any way dissatisfied with your purchase you may return it to us at your cost within 14 days, in the same condition that it was delivered and packed in its original packaging, for a refund or replacement. we suggest goods are returned by registered post as we cannot refund items lost during return transit or not in a fully saleable condition. please check your goods immediately upon receipt, and inform us within 24 hours of arrival if they are damaged or not as ordered and we will be happy to replace them. we regret that items made to your specification or fabric that has been cut to order cannot be cancelled or returned.

small print

all photos and prices are guides. the price of goods are those stipulated on the website and are correct at the time of entering the information onto the system; they are inclusive of VAT at the current rate. we reserve the right to periodically update prices.

every effort has been taken to ensure descriptions, photographic reproductions and specifications of products are correct. however, due to the nature of some hand finished and antique items on our website, slight variations may occur between actual goods and those pictured. we reserve the right to change the specification of products without prior notice.

the title of goods passes to the customer at the time of payment. until such time, baileys retain full legal and equitable title to the goods.

(the company, under no circumstances, accepts liability for losses special to the particular circumstances of the customer, indirect or consequential losses or loss of profit, damage to property or wasted expenditure).

company details

company registration name: hedge limited

registration number: 11626592